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Kentucky Mountain Health Alliance, Inc. Transportation Agreement

Operating Hours: Monday through Friday (8:30 a.m. to 4:00 p.m.)

1. Transportation will be provided for active patients of the clinic, unless administration has made other arrangements.

2. For personal safety, we require all patients and caregivers to ride in the back seat during all transports.  (NO ONE IS PERMITTED TO RIDE IN FRONT SEAT UNLESS EMPLOYED BY KYMHA)

3. The Kentucky Seat Belt Law requires that every driver and passenger wears proper safety belts when the vehicle is in motion.

4. Only the patient with an appointment will be transported unless otherwise directed by administration.

5. If our clinic is transporting a child, the parent or guardian is required to provide proper safety seating for the child.

6. All children under the age of 18 should be accompanied by parent or guardian when being transported.  (If accompanied by guardian, guardianship papers must be present.)

7. In the calendar month, patients are allowed 2 non- medical transports per household.  Examples of non-medical would be grocery store, Social Security Office, bank, local DCBS office, New Hope etc.

8. All medical transports must be scheduled 24 hours prior to be transported; all non-medical transports must be made 48 hours in advance.  Appointments may be adjusted accordingly.

9. Transporters may arrive 1 hour prior to scheduled pick up time.  Transporters will wait no longer than 15 minutes when arriving at location for pick up.

10. Patients will be picked up at the same location where they have been dropped off.  Example:  If you are dropped off at the ARH Medical Mall, you are to be picked up at the ARH Medical Mall.

11. No-Show is a transport that has not been cancelled, or a transporter has gone to your home, and/or called with no answer.  If a patient has 2 No-Shows, it’s the patient’s responsibility to get to their next scheduled appointment at our clinic with their own transportation.  When patient keeps next appointment transportation can be re-established.

12. All transportation appointments can be made by any KMHA personal.  If you need to cancel a pick up, please do so 2 hours before your appointment.  If you have any transportation issues, please contact our office today at (606)487-9505.

13. Patients are not permitted to carry any weaponry, which includes but not limited to knives, sharp objects, and any sort of guns while being transported by KMHA.  We reserve the right to determine if an object can be deemed a weapon.

14. Transporters should have proper identification while transporting patients.

15. Transporters may not give or receive any money or any other items, so please be courteous and do not ask.

16. Transports can only be done in company vehicles.

17. Transporters cannot take you to the emergency room.  For emergencies please dial 911.


Kentucky Mountain Health Alliance, Inc.  Reserves the right to amend or make changes to the terms of this notice and to make the revised or changed notice effective for information we already have about you as well as any information we receive in the future.

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Reference: Mountains of Gratitude, n.d. photograph (November 2013)​​

Located in the Mountains of Eastern Kentucky

The Kentucky Mountain Health Alliance, Inc. is a non-profit organization that was formed in 2005 and began to serve as a single point of entry for the Healthcare for the Homeless program, the Little Flower Clinic, and for the Rotary Free Clinic services. The Kentucky Mountain Health Alliance (KMHA) is the product of many different initiatives uniting under the common goal of providing quality healthcare to the under-served.

It is the vision of KMHA to ensure access for all people and eliminate health disparities through the provision of quality holistic care in an integrated system of services for the citizens of Southeastern Kentucky.

In the spring of 2012, KMHA was pleased to move into the newly renovated Little Flower Clinic facility. The counties in which KMHA serves are among some of the unhealthiest in the nation. Both Perry and Harlan Counties are far above the national average for diabetes, heart disease, hypertension, and obesity. This coupled with high unemployment rates and high poverty levels make KMHA an incredibly important healthcare resource in the region. By providing access to healthcare, KMHA hopes to improve the health and wellness of Southeastern Kentuckians.